Privacy Policy

Last Updated: May 2026

Cleveland Whiskey and Vispiri Inc (“us”, “we”, or “our”) has created this privacy policy to demonstrate our commitment to your privacy. The following discloses our information gathering and dissemination practices for this Website (clevelandwhiskey.com). Please note that when you access any external links from the Company, they may have different privacy policies specific to those sites. We encourage you to read all applicable privacy policies.

What Personal Information Do We Gather?

When you visit our Website, you may provide us with two types of information: personal information, including personally identifiable information, which you knowingly choose to disclose, and information that we automatically collect as you browse our Website.

Information You Voluntarily Submit. We collect and store any information you enter on our Website or provide to us in offline contacts we have with you. Information is collected from visitors to the Website in the following areas:

  • Registration and Contact Forms — If you register for the Website, sign up for our newsletter, submit a contact form, or register for specific events, contests, or newsletters on various areas of the Website, we will generally ask you to provide contact information and preferences. You may, however, visit our Website without registering.
  • Tour Bookings — When you book a distillery tour through our third-party booking provider (Tripworks), we may collect your name, email address, phone number, and booking details. Information submitted through Tripworks is also subject to their privacy policy.
  • Email Communications — On several pages of our site, you have an opportunity to communicate with us by email or to subscribe to our newsletter through Constant Contact. You may also choose to provide your email address to receive marketing communications from us.
  • Surveys — At times, you may be asked to complete survey questions that appear on the Website.
  • Employment Applications — You may submit information related to job opportunities with the Company.

Information Collected and Stored Automatically. When you browse our Website, you and your web browser may also transmit information that we automatically collect. We do log your IP address, the Website pages you visit, the time of your visit, and other clickstream data. This information may be combined with other personal information you have provided. We also automatically collect the type of computer, operating system, and browser you are using.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our Website. A cookie is a small data file placed in the browser file of your computer’s hard drive. We use the following tracking technologies:

  • Google Analytics / Google Tag Manager — To analyze website traffic, usage patterns, and visitor behavior
  • Meta (Facebook) Pixel — To measure advertising effectiveness and deliver relevant advertisements
  • Clicky Analytics — To track website usage and visitor behavior
  • Constant Contact — To manage email newsletter subscriptions and communications
  • Age Verification Cookie — To remember that you have confirmed you are 21 years of age or older, so you are not asked repeatedly
  • WP Fastest Cache — To improve website performance and page load speeds

Most browsers automatically accept cookies, but you can usually change your browser settings to prevent the acceptance of cookies. Certain web pages may not function properly if you choose not to accept cookies, including the age verification system.

How We Use Your Personal Information

We use your personal information to communicate with you if and when necessary in connection with your use of our Website, to respond to your questions, or to send you material and information you request. We may use your information to:

  • Personalize your site experience and deliver the type of content and product information in which you are most interested
  • Respond to your inquiries and fulfill your requests
  • Process tour bookings and event registrations
  • Send you newsletters, marketing communications, and updates you have opted into
  • Analyze website usage and improve our site and services
  • Comply with legal obligations

We may also use your Website information to help diagnose problems with our site and to analyze statistical use patterns and demographic data to improve our site and better serve our customers. We use this information to learn about the number of visitors to our Website, what parts of the Website they are interested in, how long they use the Website, and the types of technology our visitors use.

Disclosing Your Personal Information to Others

Except in the limited circumstances stated in this paragraph, we do not sell, rent, license, trade or otherwise disclose the personal information of our Website visitors to unaffiliated third parties.

We may disclose your information to third-party service providers who assist us in operating the Website, presenting or marketing our goods and services to you, or conducting our business, including:

  • Email marketing platforms (Constant Contact)
  • Analytics providers (Google, Clicky, Meta)
  • Tour booking platforms (Tripworks)
  • Payment processors (through third-party booking and investment platforms)

These providers are authorized to use your personal information only as necessary to provide services to us.

We may also disclose information about you if and when we believe it is necessary to comply with any law, rule, court order, or subpoena, or to enforce our legal rights or the rules of this Website, or to protect our business, property and operations, or in connection with a sale, acquisition, merger or other business combination of our business with a third party.

Investment-Related Information

Our website may contain links to third-party investment platforms. Any information you provide on those platforms is subject to their own privacy policies. Cleveland Whiskey does not collect or store financial or investment-related personal information through this website.

Age Verification

Our website includes an age verification gate. You must confirm you are 21 years of age or older to access our site. We use cookies to remember your age verification so you are not asked repeatedly.

Links to Other Sites

We may create links to other websites that we think may be of interest to you, including investment platforms, booking services, and social media. We do not endorse any other websites, and our privacy policy applies only to your use of our Website. We have not reviewed the privacy policies of any websites we link to, and you should read the privacy policies of each site you visit to determine what information that site may collect about you.

Security

Since we are committed to your privacy and security, we have put in place reasonable physical, electronic, and managerial procedures to attempt to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. However, please remember that no transmission of data over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information that you transmit to us or from us, and you do so at your own risk.

Email Communications & Opt Out

If you subscribe to our newsletter, you may unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email we send. Unsubscribing will stop you from receiving all types of marketing communication except for emails related to transactions you have placed with Cleveland Whiskey (such as tour booking confirmations).

You can also opt out by sending an email to marketing@clevelandwhiskey.com or by mail to:

Cleveland Whiskey
601 Stones Levee
Cleveland, OH 44113

Please note that due to email production schedules, you may receive an email message from us after you have provided your opt-out notice.

Children’s Privacy

Our website is not intended for individuals under the age of 21. We do not knowingly collect personal information from anyone under 21.

Changes to This Privacy Policy

By using our Website, you consent to our collection and the use of your personal information as described in this Privacy Policy. If we change our privacy policy and procedures, we will post these changes on our Website. You can review our privacy policy each time you use the Website so that you are aware of any modifications.

Contact Us

If you have questions about our privacy policy, please contact us at:

Cleveland Whiskey
601 Stones Levee
Cleveland, OH 44113
marketing@clevelandwhiskey.com
216-881-8481